A building report has found earthquake damage – what to do next?
A sale you expected to be straightforward has just collapsed. The damage was invisible to the naked eye — but now it’s on paper, and everyday buyers can’t get finance. You’re not stuck. We buy properties exactly like yours.
Cracked foundations or floor level issues
Unresolved EQC claims
No insurance or incomplete repairs
Engineer sign-off missing or outstanding
The house looked completely fine. Now everything has changed.
You listed your property expecting a normal sale. Then a pre-sale building inspection highlighted something unexpected – floors out of level, cracking in the foundation discovered, an EQC repair with no engineers sign off. Things that are completely invisible from the outside, but that change everything the moment they’re on paper.
These are some of the frequent situations that My New Start was founded upon. We’ve purchased and helped over 400 Canterbury homes in this position.
What people in your situation ask us
Three steps from first call to settlement
No agents, no open homes, no surprises. One person handles everything from start to finish.
Get in touch
Call us on 0800 697 827 or fill in the form on our website. You’ll speak directly with Kane or Ronan — not a call centre. We aim to respond within 24 hours.
We visit your property
We come to you, do our homework on the area, and assess the property on the day. We’ll present you with a written, unconditional offer within 24 hours of our visit.
Accept and settle
No agent fees, no hidden costs, no last-minute changes. The price we offer is the price you receive — on the settlement date you choose.
“We thought our dream home we had already started building was all over after finding out our house we were selling was an as is where is. We had three people highly recommend Kane, so we decided to fill out the online form and from there it was easy sailing. We were very impressed by Kane’s fast response and stress free process. It was quick, easy and friendly.”
Ready to find a way forward?
We’ve helped over 400 Canterbury homeowners in exactly this situation. There’s no obligation — just an honest conversation about your property and your options.
No repairs required. No agent fees. One person to deal with.

