A parent has passed away and left behind a damaged property — what are your options?
You didn’t ask for this. On top of grief, you’re now dealing with a complicated property that most buyers can’t finance, EQC paperwork you’ve never touched, and a house that may be in another city. We’ve been here before. We buy properties exactly like this one.
Unresolved EQC claims or incomplete repairs
No insurance or engineer sign-off
Cracked foundations, floor level issues, or liquefaction damage
You living outside Christchurch — or overseas
Settling an estate is hard enough without a complicated property.
When a parent passes away and leaves behind an earthquake-damaged home, the family often faces a problem they never asked for. Most standard buyers can’t get a mortgage on an uninsured damaged property, which means a real estate agent listing will typically attract conditional offers that fall through — or no offers at all. An agent is also legally required to disclose all known defects, which further narrows the buyer pool.
For adult children — often living in another city or overseas — the idea of managing open homes, building inspections, and EQC paperwork on top of grief is overwhelming. My New Start removes all of that. One call, one person, an unconditional offer, and a settlement date that suits the family.
What people in your situation ask us
Three steps from first call to settlement
No agents, no open homes, no surprises. One person handles everything from start to finish.
Get in touch
Call us on 0800 697 827 or fill in the form on our website. You’ll speak directly with Kane or Ronan — not a call centre. We aim to respond within 24 hours.
We visit your property
We come to you, do our homework on the area, and assess the property on the day. We’ll present you with a written, unconditional offer within 24 hours of our visit.
Accept and settle
No agent fees, no hidden costs, no last-minute changes. The price we offer is the price you receive — on the settlement date you choose.
“After our son got in touch with Kane regarding our old family home we decided to go ahead and deal with him. Quote was quick — no buggering around or changing the numbers. Kane was very pleasant to work with and promptly answered questions. Would not hesitate to use him again or recommend him to others.”
Ready to find a way forward?
We’ve helped over 400 Canterbury homeowners in exactly this situation. There’s no obligation — just an honest conversation about your property and your options.
No repairs required. No EQC paperwork. One person to deal with.