You’ve been going around in circles with EQC for years — there is another way out.
Thousands of Canterbury homeowners are still living with the consequences of incomplete repairs, cash settlements that didn’t cover the real cost, and a system that was supposed to help. We buy properties regardless of claim status. No more EQC. No more waiting.
Unresolved or partially settled EQC claims
Botched or incomplete Fletchers managed repairs
No insurance or declined insurance applications
Outstanding engineer sign-off or remediation work
Ten years is a long time to wait. You don’t have to wait any longer.
Thousands of Christchurch homeowners received EQC cash settlements that didn’t cover the true cost of repairs, or had work done under the Fletchers managed repair programme that has since been found to be incomplete or substandard. Many have spent years going back and forth with EQC and insurers with little to show for it.
For these homeowners, a real estate agent is not the answer — an agent must disclose the damage and the unresolved claim status, which makes it nearly impossible to attract a standard buyer who can get finance. My New Start buys the property regardless of claim status, no repairs required, and no EQC paperwork for the seller to sort out first.
What people in your situation ask us
Three steps from first call to settlement
No agents, no open homes, no surprises. One person handles everything from start to finish.
Get in touch
Call us on 0800 697 827 or fill in the form on our website. You’ll speak directly with Kane or Ronan — not a call centre. We aim to respond within 24 hours.
We visit your property
We come to you, do our homework on the area, and assess the property on the day. We’ll present you with a written, unconditional offer within 24 hours of our visit.
Accept and settle
No agent fees, no hidden costs, no last-minute changes. The price we offer is the price you receive — on the settlement date you choose.
“From the first contact we had with you through to settlement, it was stress free and so easy. We were waiting for something to go wrong, as the previous 12 years had shown us. We can’t thank you enough for our new start.”
Ready to find a way forward?
We’ve helped over 400 Canterbury homeowners in exactly this situation. There’s no obligation — just an honest conversation about your property and your options.
No EQC paperwork. No repairs required. Just a clean exit.

