Helping Your Parents

Your parents have a damaged property they’ve never known what to do with — we can help.

Many older Cantabrians have been quietly sitting on this problem for years. They found the EQC process overwhelming and assumed it would sort itself out. My New Start was built for exactly this situation. Patient, local, and trusted by 400+ Canterbury homeowners.

Why families choose us for their parents:

Kane or Ronan handles everything — no call centres or hand-offs

Simple three-step process that’s easy to explain and follow

Local Christchurch business with 400+ purchases to prove it

No pressure, no obligation — just an honest conversation

400+
Homes purchased
24hrs
Offer turnaround
$0
Agent fees
We understand exactly where you are

You’ve done the research. Now you need someone you can trust with Mum and Dad.

Many older Cantabrians have been living around a damaged property for years — they found the EQC process bewildering, the insurance company exhausting, and quietly hoped it would sort itself out. For a lot of them, the idea of selling feels complicated, risky, or just too hard to start. So they haven’t.

You can see the toll it’s taking. The good news is that this is one of the most common situations we deal with. Kane or Ronan will meet with your parents directly, take as much time as they need, explain everything clearly, and never pressure them into anything. You’re welcome to be there too — most families are. We’ve done this hundreds of times and we know how to make it feel straightforward, even when it hasn’t been.

Common questions

What people in your situation ask us

Will my parents have to deal with a lot of people?
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My parents are worried they’ll be lowballed — how do you price?
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Can I be involved in the process on behalf of my parents?
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What if my parents don’t fully understand the as-is process?
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How quickly does this need to happen?
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How it works

Three steps from first call to settlement

No agents, no open homes, no surprises. One person handles everything from start to finish.

1

Get in touch

Call us on 0800 697 827 or fill in the form on our website. You’ll speak directly with Kane or Ronan — not a call centre. We aim to respond within 24 hours.

2

We visit your property

We come to you, do our homework on the area, and assess the property on the day. We’ll present you with a written, unconditional offer within 24 hours of our visit.

3

Accept and settle

No agent fees, no hidden costs, no last-minute changes. The price we offer is the price you receive — on the settlement date you choose.

“Leaving our home was a bittersweet experience — he seemed to understand this and was sensitive to that fact. Kane supported us through the whole process. We had a more than generous settlement timeframe that removed the pressure. We would highly recommend Kane — he is one of the genuine good guys, honest and reliable.”

Dave and Val
Casebrook, Christchurch

Ready to find a way forward?

We’ve helped over 400 Canterbury homeowners in exactly this situation. There’s no obligation — just an honest conversation about your property and your options.

Patient. Local. Trusted by over 400 Canterbury homeowners.