Selling as-is where-is means the property is sold in its current condition, with no repairs, no remediation, and no insurance required before settlement. The buyer takes on the property exactly as it stands — damage, unresolved claims, and all. For earthquake-damaged Canterbury homes, this is often the only realistic path to sale, because standard buyers can’t get bank finance on a property that can’t be insured.

Banks require a property to be insurable before they’ll lend against it. An earthquake-damaged home that can’t get standard residential insurance is essentially unmortgageable — which means the pool of buyers shrinks to cash buyers only. Cash buyers know this and often negotiate hard as a result. My New Start buys without requiring insurance or a building report, which is why we can make unconditional offers where others can’t.

We buy properties with all types of Canterbury earthquake damage — cracked or broken foundations, floor level issues, liquefaction damage, substandard Fletchers managed repairs, incomplete EQC work, and properties with no insurance or lapsed insurance. We also buy properties in poor general condition. The damage doesn’t need to be visible from the outside — we’ve purchased many homes that looked completely fine to the naked eye but couldn’t be financed by a standard buyer.

Nothing. No repairs, no cleaning, no tidying up. We buy properties exactly as they are on the day we visit. You don’t need to spend any more money on a home you’re trying to move on from.

Our offers are based on a thorough assessment of the property, current Canterbury market conditions, and an honest view of the remediation cost. We’re transparent about how we arrive at a number — and we don’t change it on you. The offer we make is the amount you receive on settlement day, with no last-minute adjustments.

We research the property and the area before we visit. On the day, we assess the condition of the home and consider what it would cost to remediate properly — using engineered repairs, not shortcuts. We factor in land value, location, and current comparable sales. We’ll walk you through the reasoning behind our number — there’s no mystery to it.

None. We don’t charge agent fees or commission, and there are no costs deducted from your offer at settlement. You will still need your own solicitor to handle the legal side of the sale — that’s standard for any property transaction — but we don’t take a cut. The figure we offer is the figure you receive.

No. Once we make an offer and you accept it, the sale is unconditional. There are no finance conditions, no building report clauses, and no insurance requirements. This is exactly why homeowners with damaged properties come to us — a conditional offer through the open market almost always falls through at the finance stage.

We aim to visit your property as soon as possible after first contact and present a written offer within 24 hours of our visit. Once you accept, settlement timing is flexible — we work around what suits you. Some people want to move quickly; others need several months to sort their next step. We accommodate both.

Kane or Ronan — directly, from first contact to settlement. There are no hand-offs, no call centres, and no third parties involved on our side. The same person who visits your property will be the one you call with questions, and the one who sees it through to the end. This is one of the things our clients consistently mention in their testimonials.

Settlement is handled by your solicitor and ours. On the agreed date, the purchase funds are transferred and ownership changes hands. You hand over the keys and you’re done. There are no surprises and no last-minute changes to the price or conditions — what we agreed is what happens.

Generally yes — but we’re practical about it. If there are items you can’t move easily, just talk to us. We’ve helped past clients leave things behind that they didn’t want and we’ve sorted disposal ourselves. We’re not going to make moving day harder than it needs to be.

Yes. We buy properties with unresolved EQC claims. You don’t need to wait for settlement with EQC before selling to us — we take the property as-is and deal with any outstanding matters ourselves after we settle. If years of going around in circles with EQC has brought you here, read our guide for homeowners in exactly this situation.

This is one of the most common situations we deal with. Many Christchurch homes had managed repairs that were later found to be incomplete or incorrect — and homeowners have been left in limbo as a result. We’re very familiar with this and our offer accounts for what a proper engineered remediation would actually cost. You don’t need to do anything before we buy.

Yes. A real estate agent has a legal obligation to disclose all known material defects to prospective buyers. Once damage has been identified — particularly in a building report — it cannot be undisclosed. This is why relisting through an agent rarely works once earthquake damage is on paper: the damage must be declared upfront, which prevents most buyers from getting finance. If a building report has just uncovered damage, read our guide on what to do next.

An uninsurable home is one of the most common reasons people contact us. Without insurance, a standard buyer can’t get bank finance — which effectively removes them from your buyer pool entirely. We don’t require insurance as a condition of purchase. We buy the property as it stands.